An outsourced IT support team that feels just like an in-house team.
We put people at the heart of IT – building great partnerships with our colleagues and clients, so we truly understand their needs.
A high standard of service on every ticket. We love to learn, share and solve - giving you the confidence everything is in hand.
Trusted advice, dependable support, and a team that understands your business. Focused on helping you make confident decisions and achieve better outcomes.
Open and honest, with clear communication and no hidden surprises. We keep everything simple.
TechWyse began in 1990 when two colleagues, working in London, decided to swop corporate life and a long commute to create a company where IT was personal, proactive, and aided businesses to grow.
Over the past 30 years, TechWyse has become the trusted IT support partner for hundreds of businesses across Essex and beyond. Today, Adam, David, and Vanessa lead a 14-strong team, delivering proactive, personal service rooted in a culture that values people, both clients and colleagues, and always aims to provide quality with a smile.
We have built a close-knit group of engineers, strategists, and support specialists who still carry the original aim. We’re not just excellent tech experts, we are good listeners, collaborators, and problem-solvers. Every ticket we handle is a chance to make someone’s day easier, clearer, and more secure.
When we’re not working with clients, our talented team love finding ways to unwind together. Supporting people through IT issues can be intense, so we make sure there are plenty of opportunities to blow off steam and celebrate as a team. Whether it’s a Nerf gun battle, a high energy away day activity, or a mindful moment playing darts, we believe in creating a healthy, stress-free, and collaborative environment (with a few pizzas added in for balance!).
Alongside the fun we also value the human side of work by providing paid sick leave, the real living wage, full health insurance, and hybrid flexible working. We also give each colleague paid time each month to dedicate to their learning or mentoring an apprentice.
We strongly believe that to do our best work, we have to be growing and enjoy the process.
We encourage clients to ask difficult questions, challenge assumptions and seek clarity. We believe trust should be earned through transparency, consistency and honest conversations. We will work hard to understand your needs, explain risks in plain English, and give you all the information you need to make informed decisions. Our goal is not to ask for blind trust, but to build confidence through clarity.
We hold both ISO27001 and Cyber Essentials Plus and are currently working hard towards the Assurix trustmark. A new trustmark that will continuously verify our governance and security – monitoring live data. So you have proof, not just promises.
We understand that making the decision to build a new partnership is difficult – especially when it involves access to all your data and systems. That is why we always start by offering a discovery call. A chance for you to get to know us more, for us to get to know your needs, and for us both to see if we are the right fit for eachother.
A chance for you to talk through your current IT setup, challenges, and business goals. Gain an independent view on issues that may be slowing you down, or risks that may be more of a concern that you thought. Come away with a clearer understanding of where you are today, where you want to be, and whether your current technology is helping you get there.
